Volunteer Spotlight: Terrence Cook

“I like to get out and mingle with the people and find out exactly what their needs are, try to resolve it and help them out as much as I can.”
-Terrence Cook

Terrence Cook of Mount Vernon, Illinois has been an American Red Cross volunteer for approximately 10 years. During his time volunteering, Terrence has responded to home fires, along with deploying to hurricanes, tornadoes, floods and other disasters.

After a home fire, Terrence arrives on scene and helps individuals with providing comfort kits, financial assistance to help with lodging and food, assistance with referrals for replacing medications, information about case work and additional assistance.

“You always run into different people, different families and situations,” he says. “Our main goal is to help them with their immediate needs.”

Terrence has deployed to numerous parts of the country for large-scale disasters, including California, Florida, Louisiana, Mississippi and Texas. He spent time helping before and after a hurricane in Mississippi in 2017, where he worked as a supervisor during the Red Cross disaster response, there.

“It is good to work with people after disasters. I was surprised at how many people were willing to help, even though they were thinking about, ‘Is my home alright?'”

Terrence says, numerous people thanked him for being there. He recalls a story of two children sharing their concerns about the impending storm. They asked Terrence, “Are we going to have a home to go home to?” Terrence tried to comfort them and the boys thanked him for listening.

For Terrence, his favorite parts of volunteering include working with his fellow volunteers and helping people. He likes the camaraderie and says he truly enjoys being able to talk with the people he meets as part of his duties.

“My life goal is to keep helping people like that,” he says.

Here is a short video that highlights a recent Red Cross home fire response in the South Central Illinois chapter. Terrence is one of our volunteers who responded to help.

Thank you, Terrence! Visit redcross.org/volunteer to join the team as a disaster volunteer.

Written by Illinois Region Communications Manager Brian Williamsen

Volunteer Spotlight: Tina Martin

“I just want to give back to the community, because the Red Cross was there for me, and if they hadn’t been, I would probably not be here.”
-Tina Martin

Tina Martin is a Red Cross volunteer in the Central Illinois chapter of the Illinois region. She serves, because others chose to serve before her.

In 1973, Tina needed a blood transfusion. She says, donated blood helped save her life. From that point on, Tina has felt motivated to help others.

“That’s the reason why I got started in volunteering, was to give back to the community,” she says. “I just really appreciate how everything worked out.”

Tina has been serving as a volunteer in Florida this week, helping people affected by Hurricane Ian. She has helped with serving food and distribution of supplies, among other tasks.

Tina says, it has been a rewarding experience, being able to help others who need it. She is enjoying working as part of the disaster response team serving the community, there.

“People are very nice and friendly. Everyone is just working together to help out and doing their very best. I just enjoy being here an part of the team as a volunteer,” says Tina.

Thank you very much, Tina for volunteering your time and helping others.

Visit redcross.org/volunteer to join Tina as a disaster response volunteer.

Written by Illinois Region Communications Manager Brian Williamsen

Ready To Help When Help Is Needed: American Red Cross Home Fire Response

Greg Voyles was fishing one night, when he learned his apartment was on fire. He returned home and found the building uninhabitable. He also found South Central Illinois chapter volunteers, Keith Hertenstein and Terrence Cook, ready to help him with his immediate needs.

Hear what Greg has to say about his experience in this video, and visit redcross.org/volunteer if you’d like to join the team as a disaster volunteer.

Volunteer Spotlight: Angela Baker

Angela Baker (right) receives her 10 years of service pin from
Disaster Services program manager, Jamie Beaver

10 years ago, Angela Baker was at a local church, where disaster shelter training was taking place. It was at that moment she realized she wanted to volunteer with the American Red Cross, in case a shelter were to ever open in her community.

A decade later, Angela is a dedicated disaster services volunteer for the South Central Illinois chapter of the Illinois region. As part of her role, Angela frequently offers support to individuals who have gone through disasters, such as home fires.

“When you see the clients who have had such devastation, it’s nice to offer comfort and concern to them, and this is a way to do that.”
-Angela Baker

For Angela, this is a way of doing things for others that she would want others to do for her loved ones, if it were necessary.

“If anything like that, a fire or something, happened to my loved ones, I would want someone to be there to help them, so this is a way I can reach out to help others,” she says.

Angela describes the work of a disaster services volunteer as fulfilling yet challenging, as many situations can be emotional, working with individuals who have suffered losses such as homes or pets.

“Some of them break down and cry, you just kind of have to listen and see where you can help, what you can say if anything and how to respond and just comfort them as best you can,” she says.

Angela recommends volunteering with the Red Cross, as it is “a great opportunity, and a way to comfort and help other people who have gone through a hard time.”

Visit redcross.org/volunteer to join her on the disaster response team. Thank you, Angela for your service to the community as a volunteer!

Written by Illinois Region Communications Manager Brian Williamsen

Coordinating the Response: Laura Templeton

Laura Templeton is a volunteer for the American Red Cross in the South Central Illinois chapter.

Laura started volunteering with the Red Cross in November 2009 and became a duty officer on the disaster response team, a couple of years later.

Duty officers play a key role in our disaster response operations. Laura enjoys coordinating the response after a disaster.

“I like speaking with the first responders and verifying the information, getting a description of the damage, then calling the volunteer responders. It’s gratifying to be able to coordinate the whole thing and just be able to get assistance to our clients. I feel passionate about it.”
-Laura Templeton

Laura adds that facilitating canteen requests for firefighters and other first responders during disaster response situations is something she enjoys doing, as part of her duty officer role.

90% of the Red Cross workforce are volunteers. To join Laura as a duty officer, or to find another opportunity with us, visit redcross.org/volunteer and browse the volunteer opportunities.

As for activities in her free time, Laura enjoys hiking and traveling, but more than that, “I love interacting with friends and going out for a cup of coffee. That’s my favorite thing,” she says.

Thank you, Laura for all you do!

Written by Illinois Region Communications Manager Brian Williamsen

Volunteer Spotlight: Valentina Logan

Valentina Logan is a devoted volunteer from Macon County, Illinois near Decatur. Though she is new to the Red Cross community, she has been an advocate for volunteering most of her life.

Her passion for volunteering came from working with the Special Olympics. During the COVID-19 pandemic, Valentina got the opportunity to follow her dream of working for the Red Cross. 

With her love for helping people, she found a role as a community volunteer leader. Her job includes installing smoke alarms, responding to disaster action calls and leading her teams after disasters. As Valentina reflected on her role in the Red Cross, she was reminded of how much joy this job can bring – not only to the people in need, but to those who are sent out to help. 

“I handed the family in need a gift card and when I did that, I saw them get emotional. Giving them this gift and seeing their emotion made me emotional. This was my first time helping a family that was in dire need of assistance and a place to stay.”
-Valentina Logan

This scenario is what Valentina strives for others to feel. She is motivated to get others to experience the joys of what the Red Cross can bring to people. 

“There is no price you can put on the feeling of helping people,” she said. “The Red Cross was the ultimate helper. They help in so many ways.” 

Valentina plans on recruiting as many people as she can and learning more about the different facets of the Red Cross. As a supporter of what this organization does, she hopes others will take a chance to “feel the love” that comes with volunteering.

To browse our volunteer opportunities, click here.

Written by Communications Intern Julie Piz

Help Can’t Wait: Home Fire Response

Fire destroyed Debbie Barger’s Benton, Illinois home earlier this year. Jane Perr was there to help.

Take a look at this video to learn more about why Jane loves what she does as a disaster volunteer, and to hear why her efforts made a big impact on Debbie.

Volunteers like Jane make up 90 percent of our workforce. Please visit redcross.org/volunteer to sign up as a volunteer and to learn more about what we do to help people after a disaster. Thank you for supporting the American Red Cross!

Volunteer Neal Levin Celebrates 51 Years with the Red Cross

The Red Cross of Illinois is fortunate to have so many dedicated volunteers who have been working with us for years. One of this volunteers is Neil Levin, who has been volunteering with the Red Cross for 51 years! 

Neal being recognized for his milestone of 50 years by American Red Cross of Chicago & Northern Illinois CEO Celena Roldan (L) and Chief Disaster Officer Adam Runkle (R)

Neal Levin is a retired nurse who currently supports the Disaster Health Services as a lead volunteer for the Greater Chicago chapter, especially focused on narcan training for our workforce and likes to volunteer when we open shelters locally. 

Currently, Neal has taken one more responsibility as we navigate this public health crisis. He is helping to recruit, schedule and train nurse and physician Red Cross volunteer vaccinators for the COVID-19 vaccination sites across our region. A former army nurse in Vietnam, Neil goes above and beyond, traveling to the sites to make sure the Red Cross volunteer vaccinators are ok with their duties. 

He also supports deployments by leading the Health Professional Direct Deployment program, taking health workers who are new to the organization and getting them ready to deploy within a week. 

Neal started with the Red Cross on New Year’s Day in 1970. At the time, he was a student at the University of Illinois studying to be a Registered Nurse. He walked into his first meeting at the Red Cross being greeted by one of the guys he went to high school with, and immediately felt comfortable. He would end up staying on to respond to home fires, work as a Driver, Driver Trainer, Disasters Health Services Lead, Disaster Health Services Responder, Regional Health Professional Deployment Coach, and Vice Chairman of Disaster Transportation. 

Through his experience with many different activities at the Red Cross, he was able to mentor other volunteers. One of them being, Tina Johnson, who is our current Regional Health Services Lead. When Tina first started volunteering, the chapter was not doing much in the health services department, so together Neal and some other volunteers worked to build out a client-focused program, which is still used today.

“I found Neal valuable because he was a part of the Disaster Response Team and was always willing to share his knowledge of the chapter structure and experiences on scene with the clients” Tina Johnson, Regional Health Services Lead said.

What has kept Neal volunteering with the Red Cross for so long has been the fact that he can make a difference. “You see people at their most vulnerable. You connect with them. I know I can give them a blanket or water or even a warm hug. It sounds selfish, but it helps me as much as it helps them,” he said.

There have been too many memorable moments for Neal in his 50 years with us. One of the most special moments was when he met his wife, Marcia, here at the Red Cross. Along with that moment, a few more of his most memorable moments have been working on the Flight 191 crash, Eddy Schwartz’s Toy Drives, the Plainfield Tornado, helping with the Earthquake in Mexico City, and the Robin Community Shelter. “Every year there was flooding in the Robin community, and we would open a shelter for the people there. It was usually the same people every year. It got to the point where the kids would run up to me yelling, “Neal! Neal!” 

Neal was also featured in several marketing materials to recruit Red Cross volunteers with his first wife, and even a United Way campaign.

One thing that Neal Levin would like everyone to know that the Red Cross is always there. “If there is a fire or disaster, they are not without shelter, food, or clothing. You won’t see it on the news, but the Red Cross is there.” 

Happy 50th Anniversary, Neal!

Written by Disaster volunteer Alysen Andrews

Postcards From Louisiana: “Keep People in Your Prayers”

IMG_20160815_091537529_HDRHi Friends & Family-

Fran and I were traveling home from a RV Rally in Elkader, Iowa on Aug. 21 and got a call from the American Red Cross asking us to drive an emergency response vehicle to Louisiana to help with the floods.

We left the next day.

Nearly 10 hours later, we drove 600 miles to Blytheville, Ark. After a few hours rest, we drove another 420 miles and arrived in Baton Rouge. We stayed overnight in a Red Cross shelter.

DSCF4960We got to work the next morning. Our day begins about 7:30 a.m. We deliver food, water and supplies to families. The weather here is very hot and muggy and the smell of wet trash is overpowering at times.

Of all our previous deployments, this is the first time for us in a disaster that is still on going. We see the massive effort made to help people.

Fran and I take hot meals and water to people. We’re working with the Southern Baptist, who partner with the Red Cross during these big disasters. They bring in trailers with stoves and ovens to cook meat, vegetables and pasta. In a single day, meals are prepared for thousands of people a small kitchen.

Be sure to keep the people of Louisiana in your prayers as they have lost so much and it will be a long and difficult recovery.

Our Best,

Frank and Fran

Frank & Fran Cornwell are American Red Cross volunteers from Fulton, Illinois deployed to Louisiana to aid relief efforts.

 

 

 

How Safe Are We? Disaster Preparedness Summit Targets Cyber & Workplace Security

CHICAGO, IL – Technology touches every aspect of our lives from social interaction to managing personal finances. The cyber world makes life easier to manage, but it also exposes us to threats that can cross the wire. At the same time, we’re also seeing the workplace as a new target of attacks increasing at an alarming rate.

So how safe are we?29108317925_378f4bbd43_o

That’s what participants at this year’s annual American Red Cross Disaster Preparedness Summit investigated Aug. 18 through engaging workshops and discussions.

The event, held at the University of Chicago Gleacher Center, provided a forum for shared learning and experiences among local leaders representing more than 100 business, government and community organizations. This year’s summit focused on cyber and workplace security to improve the resiliency of the Greater Chicago region in responding to disasters, in whatever forms they take.

29031066061_ab1514a56d_oWeeks before we are about to mark the 15th anniversary of 9/11, Patrick G. Ryan, Founder, Chairman & CEO of the Ryan Specialty Group, spoke about his personal and corporate experiences leading the Aon Corporation during the disaster.

Moderating the day-long discussions were Celena Roldán, Chief Executive Officer and of the American Red Cross of Chicago & Northern Illinois, and board member and chair of this year’s summit, Brenda Battle, Vice President, Care Delivery Innovation, Chief Diversity and Inclusion Officer at the University of Chicago Medicine.

“We have great collaboration among our corporate and government partners, in addition to all the agencies that have a hand in helping to make our community safer and more resilient to any type of hazard,” said Battle.

28489667643_6f66812842_oDiscussions covered cyber and workplace security issues affecting both public and private sectors. Speakers emphasized organizational self-awareness of the human, physical, and network components of a cyber system. In particular, the ability to identify the data susceptible to attack, potential adversaries, and individual and organizational points of vulnerability is key in the maintenance of cyber security.

Experts also discussed effective response tactics in the event of a workplace security breach and the importance of preparing a carefully prescribed plan. Speakers addressed the significance of issues beyond IT: human resources, legal, privacy, public relations, and most importantly, communication. These were among the critical considerations mentioned in successfully responding to cyber security breaches.

29031147181_8832a58d86_oSpeakers and other topics included:

  • The Hacker/IT Professional (Sharyn Menne, Brandon Fason, James McJunkin)
  • Cyber Security: Protecting the Public/Private Sector, Defending Against an Attack and Closing Trap Doors (Ricardo Lafosse, Kirk Lonbom, Bryan Salvatore, Robyn Ziegler)
  • Cyber Risk: Who Owns It? (Marcus Christian, Jim Hartley, Paul Hinds)
  • Cyber Extortion (Kirk Havens, Thomas F. Minton, Richard Spatafore, Judy Quinton)
  • The Intersection Between Privacy & Security (Gino Betts, James K. Joseph)
  • The Intersection Between Privacy & Security (Paul Steinberg, Alicia Tate-Nadeau)
  • The Fallacy of Workplace Security (Brian Baker, Thomas Henkey, Paul Huerta, John Kiser)
  • The Financial and Legal Impact of Workplace Violence (Keith D. Blakemore, Ann Bresingham, Thomas Byrne)
  • The New Face(s) of Workplace Violence (Thomas R. Mockaitis, Ph.D., Jenna Rowe, John Walsh).

“While nature can wreak havoc on a community, the same is true with cyber breaches and workplace violence. As part of the world’s largest humanitarian network, much of our work at the Red Cross on local level is to help build more resilient communities in Northern Illinois, such as through the dialogue and partnerships we form at this conference,” said Roldán.

Next year’s summit will cover topics of public health and bio-terrorism.

The event was possible thanks to the generous support of Presenting Sponsors: Aon, CSX, Motorola Solutions, and Zurich of North America; Readiness Sponsor: Grainger; and Community Sponsors: Illinois Medical District, JLL, and the University of Chicago Booth School of Business; with additional support from Discover and the United Way.

Go here to view more photos of the 2016 American Red Cross Disaster Preparedness Summit.

29108254835_c77f7128d7_oStory by: Jessica Hayashi, Public Affairs Volunteer, American Red Cross of Chicago & Northern Illinois

 Photos by: Christopher Doing, Public Affairs Volunteer, American Red Cross of Chicago & Northern Illinois