Machesney Park Man Earns Red Cross Certificate of Extraordinary Personal Action for Lifesaving Act

Emergencies can happen at any time: in the grocery store parking lot, at a family wedding, on a hot day at the community pool or even at the office and inside your very own home. But regardless of when and where they occur, emergency situations usually have one thing in common: a crowd of people standing around, staring at a victim—wondering who should act and trying to remember what to do. That is, until a hero emerges from the crowd.

On February 2, 2020, during church service at Riverside Community Church in Machesney Park, IL, a gentleman in the congregation appeared to be slumped over and unresponsive. Those attending church, and those sitting near him, called out for help. Pastor Cory Whitford calmly responded. He conducted an assessment and determined that the gentleman was no longer breathing.

Pastor Whitford placed the gentleman on the floor of the church pew and began administering chest compressions. After several cycles, the gentleman began to respond. Pastor Whitford continued to keep the gentleman calm and comfortable until EMS arrived. Pastor Whitford’s quick and calm action helped to save this man’s life!

“It was an honor to be able to do this and to be able to receive this award,” says Pastor Whitford. “I would do it again in a heartbeat because I would want someone to do the same for me or one of my loved ones.”

On behalf of the American Red Cross, Cory was presented with the Certificate of Extraordinary Personal Action, awarded to individuals who step up in an emergency situation and help save or sustain a life. Cory exemplifies the mission of the Red Cross to prevent and alleviate human suffering in the face of emergencies.

Written by Hannah Allton, Regional Communications Manager

Volunteer Rick Daitchman reflects on time at Red Cross and milestone blood donation

Over the years, Rick Daitchman has dedicated a lot of time to the Red Cross through volunteering and donating blood. His parents inspired him to serve others.

“My father and mother were always helping people. That’s one of the things that I remember. They treated people right and helped,” Rick says.

Rick’s drive to help others stems back to when he was a college student during the Vietnam War.

“I got lucky,” says Rick. “I had a high number in the draft and didn’t get picked. I have a lot of friends who went to Vietnam and aren’t here anymore, so I just decided to give back to those people.”

Rick’s been volunteering with the Red Cross since 2009 but has been donating blood for almost 30 years. Most recently, Rick donated his 60th unit of blood!

“I don’t really think about it as a big deal anymore. I just think of it as something I look forward to. And I like the cookies! I like the experience and I like to joke around with the staff,” says Rick.

As a volunteer, Rick has worked with Disaster Cycle Services on the Sound the Alarm campaign and was also one of the first volunteers to be part of the Military Entrance Processing Station (MEPS). This program provides information about Red Cross services to military recruits and families before they are deployed.

Thanks to the Red Cross, Rick is trained in first aid and CPR. And since he retired at the end of 2020, he looks forward to spending more time volunteering.

To become a volunteer like Rick, please visit You can also make an appointment to donate blood at

Written by Doreen Fosco, Communications and Marketing Intern

Volunteer reflects on Red Cross memories after achieving huge milestone

Tess Sheil says being prepared is a skill she holds valuable, which has allowed her to help others in life from disaster response to helping people during medical emergencies.

She learned that at an early age, while in high school she took CPR classes through the Red Cross and  was able to help clear a woman’s airway on scene of a car accident in Moline, Illinois. That incident would blaze a long trail for her at the Red Cross.

Tess continued volunteering while in nursing school during the 70’s, and says she was inspired by one of her mentors and eventually went on to receive her Red Cross nursing pin.

 “My nursing instructor was a Red Cross nurse and I guess I just wanted to be like her, and I really did because she was just such a goodhearted person that I wanted to follow her footsteps,” she says.

Tess is a volunteer with the Red Cross Quad Cities and West Central Illinois and the Greater New York Chapter. She has completed more than 5,000 volunteer hours with the Red Cross!

She describes it as a pleasure to help educate and help those in need in both areas, while building memories that will last a lifetime.

While she has deployed multiple times over the last few decades, Tess shared some of her most memorable moments including helping after the September 11th attacks in New York City in 2001.

 “I went for the firefighters’ families,” she explained. “I went to the armory for the families there. That was part of my community that was impacted.”

During that time, she did anything she could to help survivors and their families including helping pass out water, made ribbons and simply had conversations with them.

“I wanted to help people feel that they had some sense of direction, because people didn’t know what was happening,” Tess says.

Her experience in New York has led her to focus more on mental health support at the Red Cross. She is currently the lead for the Red Cross National Staff Support Hotline, where staff or volunteers can call and receive any kind of help or advice they may need.

Aside from her role in the support hotline, she is also the Leadership Development Lead for the Illinois Region, and the Deployment Lead for the Greater Chapter of New York.

One of her most recent deployments was the Marshalltown, Iowa tornado is 2018. She remembers the huge sense of community and the many miracles that she was able to witness after the tornado.

Tess adds during her deployments, someone special always travels with her and that is Yokum. A stuffed animal monkey, who is a Red Cross volunteer with his own name tag and gear!

Over the years, Yokum has listened to children and even adults, who may not feel comfortable speaking directly to another person after a disaster.

With her background in mental health, Tess says Yokum has served as an outlet for dozens and provided comfort for people’s darkest moments.

Now, Tess volunteers virtually helping fellow volunteers and providing training through different Red Cross programs in both states. She makes sure people realize that they are making a difference in their communities.

“It’s a place I know where I can make the world a better place. The goal for my entire career was to leave the world better than I came into it and I can do that at the Red Cross.”

To learn more about becoming a Red Cross volunteer visit

*All photos taken before the pandemic

Written by Communications & Marketing Intern, Justin Wang

New Volunteer Finds Her Place in the Red Cross

Britta McKenna considers herself to be a problem solver. The description makes complete sense. With a career focused on innovation, she launched a new company in March 2020. Yes, right as the coronavirus pandemic began. The timing was disappointing for a company launch, so with a background in consulting non-profits at various points in her career, Britta chose to put the company on hold and help others instead.

In April 2020, Britta joined the Red Cross, after Governor Pritzker urged people to roll up their sleeves to help others during the pandemic. She hopped on the website, filled out the application and joined the mission.

“With everything that’s going on, and with all the disasters going on, I figured I’d help,” Britta says.

That’s exactly what Britta did. In Chicago, she joined the Volunteer Services Team to help recruit more volunteers, a role she’s enjoyed.

“I’m not afraid to ask questions, to really help the organization grow in areas it never thought,” Britta says. “I’m glad I found somebody who was very open to that and able to bring my background and gave me that flexibility and a long leash.”

But Britta didn’t stop in Chicago. She wanted to help others impacted firsthand by the disasters happening around the country. In September, she deployed for the first time to Baton Rouge, Louisiana after Hurricane Laura struck the South. She was prepared to assist as a Shelter Supervisor.

“I was nervous because I didn’t know what the environment was going to be like. It was easy once I got there, observed, on-boarded quickly and led in the shelter space that I was in,” Britta says.

Britta assisted at a hotel in Baton Rouge, sheltering 78 people who had been displaced by Hurricane Laura.

“You learned by doing. You learned from the person before you. It was more like being an RA in a dorm,” Britta explains. “I focused on service to the clients and making a difference at a personal level. I talked to them. I asked them questions. ‘How do you feel about the food? How do you feel about this?’ I took those cues and I acted on them.”

She quickly learned that residents were looking for activities to keep entertained in the hotel. Britta teamed up with the East Baton Rouge Library to get books for families.

She even helped organize athletic balls, cleaned them, and kept them within COVID-safety requirements, to allow kids to play with something while they were in the hotel.

And finally, she organized the Box O’Fun, filled with items like coloring books, toys, etc. for kids to choose and keep.

“We were able to do those small things like helping a mom with her two little kids who were going stir crazy,” Britta says. “Imagine being in a hotel room for a month. It was a little lifeline.”

In just her six short months at the Red Cross, Britta says it’s been impactful already. The mission is truly making a difference.

“I have loved meeting other Red Cross volunteers, learning their theories and stories and their why,” Britta says. “Why they volunteer, which is all over the map, and just seeing that we’re all in with our sleeves up and hearts open. The common thread is helping another person. The Red Cross allows you to do that in so many ways.”

While her business took a backseat during the pandemic, Britta says she most likely wouldn’t have become a volunteer if not for COVID. She encourages others now to join the mission to volunteer.

“We’re all in search of purpose,” Britta says. “It doesn’t matter what age you are. When you move throughout your life, whether you’re going to college, finding a career, your kids leave home and you’re empty nesters, there is something for everybody at the Red Cross.”

To become a volunteer, visit

Written by Hannah Allton, Regional Communications Manager

Deployment brings home memories for volunteer

For ten years, Dean Otta has volunteered with the Illinois Red Cross, and has deployed multiple times to respond to different disasters.

Dean recently deployed to Salem, Oregon where he was tasked with delivering food and supplies to communities impacted by the wildfires.

While in Oregon, Dean was sent as part of the first group of volunteers to Detroit Mountain to help with the devastation. He remembers speaking with one of the survivors, a veteran named Ed.

Dean recalls Ed sharing his story about sending his wife to evacuate their town first, and how he stayed back with another friend to gather as many personal belongings from his home into his pickup truck.

“They took off south down Route 22 and it was fire on both sides of the road. Trees burning, falling down on the road, the forest area was full of smoke,” Dean says.

Ed told Dean it was like a tunnel of nighttime and that he told his buddy, “We are either going to survive or we are going to perish in this fire.”

But Ed was later rescued by a military group who joined the Red Cross in assisting with relief.

Dean describes his deployment to Oregon to be his most impactful, and something he will never forget.

“We met a lot of the people that lived there, and I still get a little emotional,” Dean says. “To hear their stories of what they went through to survive that fire, I can’t imagine.”

Dean adds his motivation to become a volunteer comes from after he witnessed 9/11.

“When 9/11 happened, I knew I wanted to help people, to be a responder.”

As soon as he retired, Dean began to research ways he could get involved. He realized the Red Cross was the perfect opportunity for him to help others.

 “That’s how I got started with Red Cross. Disaster Relief, I love it. I love going to a place where I feel I can make a difference,” Dean says.

If you would like to volunteer with the Red Cross, visit

Written by Communications & Marketing Intern, Justin Wang

Red Cross volunteer deploys to make a difference after Hurricane Laura

Red Cross volunteers deploy to help with relief efforts, they come back with memories that last a lifetime.

South Central Illinois Chapter volunteer Tara Lund became involved with the Red Cross ten years ago, with previous deployments including Hurricane Harvey and Hurricane Sandy.

Tara Lund with fellow volunteers

We caught up with Tara after her most recent deployment to Louisiana where she had traveled in early September.

Tara says she spent her time between Baton Rouge and New Orleans helping to provide a safe place to stay and meals to those displaced by Hurricane Laura.

She also helped distribute cleaning supplies so people could attempt to save what they have left.

“The people you meet and the experiences that’s what keep me going through some of those deployments,” Tara adds.

During her time in Louisiana, she did drive to Lake Charles and saw all the damage the hurricane brought to the area, which she described as devastating.

Tara tells us that talking with people who lived in those areas, filled with emotion based on what happened and knowing Hurricane Sally was coming next, is something that left an imprint on her.

But providing help to people in need while they are going through their toughest moments is important, she says.

If you would like to volunteer with the Red Cross visit

Written by Justin Wang, Communications Intern.

Ready Rating Program Helping Businesses Prepare for Disasters

Disasters do not stop and they can happen any day, from fires to strong wind storms and flooding.

Families prepare for the worst at home whether it is making a fire escape plan or gathering important documents for insurance purposes after a disaster. It is equally as important for businesses to have a plan in place for disasters.

The American Red Cross Ready Rating program’s goal is to help ensure businesses are prepared.

It is a free web-based membership program designed to increase the level of preparedness among employees and encourage businesses to help their local communities create a plan for emergencies.

As part of the program, business and organizations can take an assessment test to find out their level of preparedness assessment and have access to tools, tips and best practices to make any needed improvements.

Regional Ready Rating Program Lead Pete Vogel, says many organizations are unprepared for potential disaster.

“40 percent of small businesses don’t recover from a disaster and yet two-thirds of them have no disaster preparedness plans,” says Vogel. “That’s true of small businesses and frankly non-profits as well.”

Vogel says the program has received positive feedback from local organizations.

“The feedback we’ve gotten from members of Ready Rating have been extremely high, something like 90 percent say it’s been a very positive experience and 70 percent said they made actionable steps as a result.”

Vogel remains optimistic about the program’s future and hopes to continue and expand the Ready Rating program across the state.

“We’ve partnered with the Springfield Chamber of Commerce, to help market the idea to the community and to identify organizations that could benefit,” says Vogel.

To learn more about the Ready Rating Program, visit

Written by Communications & Marketing Intern, Justin Wang

Hispanic Heritage Month: Meet AmeriCorps Team Member, Natalia Mora

While volunteering with the Mexican Red Cross to help with the 2017 Puebla earthquake relief, Natalia describes how she immediately realized that she wanted to become more involved in helping her community. Following her work with the Mexican Red Cross, Natalia wanted to gain more experience in nonprofit management and says that helping others gives her a sense of fulfillment.

After completing her college degree, Natalia joined the AmeriCorps team with the Illinois Red Cross. Recently, she deployed to Louisiana and Texas to assist with Hurricane Laura relief efforts. Soon after her arrival in Louisiana, she noticed the work that needed to be done was significant. “I went to Lake Charles and saw the damage. I knew that there was an opportunity for me here to make an impact,” says Natalia.

Natalia with her Illinois AmeriCorps Team

She began by assisting the Disaster and Emergency Services primarily with logistics including checking staff rosters, and helping to distribute food and supplies to impacted communities hardest hit by Hurricane Laura.

Lake Charles, Louisiana

In addition, Natalia also performed casework, which she said was particularly significant for her. “A big moment for me was when I performed casework in Spanish for the first time ever. It was rewarding to be able to help someone in my native language,” explains Natalia.

Natalia who wants to continue working with those in need, including the immigrant community is very proud of her culture and explains what  Hispanic Heritage Month means to her “ My culture and traditions are deeply rooted in who I am, and I am proud of how much my heritage has to offer to this country. This is a time to appreciate and embrace the beautiful culture, history, accomplishments, and traditions of many countries and to share that with our communities.”

If you would like to volunteer with the Red Cross, visit To learn more about AmeriCorps click here!

Written by Communications & Marketing Intern, Justin Wang.

Quincy Volunteer Shares Journey to Joining the Red Cross

Stephen Baden’s story with the American Red Cross began as a donor.

While at a blood drive donating in 2017, he describes seeing Red Cross vehicles head out to a response and instantly wanted to know how he could become more involved.

After speaking with the Quincy area disaster program specialist and meeting volunteers at a monthly meeting, he became a volunteer.

“I felt such a positive energy, such a comfort and sense of acceptance,” Baden says.

He began helping with the Sound the Alarm program installing smoke alarms, then eventually trained to join the Disaster Action Team responding to fires and other emergencies, along with becoming a blood donor ambassador.

“One of the greatest things I witnessed was the compassion and concern my mentors had for these victims of tragedy,” Baden says.

Baden comes from a family of people who work in the medical field, so helping others is something he feels is a part of his spirit.

“I’m used to working with a team and that’s the atmosphere that I feel through the Red Cross,” Baden says.

Stephen says he hopes to continue serving others in their time of need.

Visit to find out how you can get involved in your community.

*All photos taken before the pandemic

Written by Drew Brown, Regional Communications and Marketing Manager

Red Cross Volunteers Provide Comfort and Assistance to Family After Home Fire

Last summer, the lives of Elizabeth Morales and her family changed in a matter of minutes when a fire destroyed their home in Chicago’s Logan Square neighborhood. “By the time I arrived, I was just watching gallons and gallons of water pouring out of our home. So, at that point, you kind of realize that everything that you have is now destroyed,” recalls Elizabeth.

A fire that began in their neighbor’s home had spread to Elizabeth’s family and in the blink of an eye, the home where Elizabeth grew up and lived for more than 20 years was gone. When the Morales were finally allowed in the house by the fire department, Elizabeth’s husband, Jose, remembers how everything was in disarray, “Everything was pretty much destroyed. Everything was black, pretty much from the smoke. Couches were pushed over; clothes were thrown everywhere.”

Elizabeth and Jose

Elizabeth remembers how overwhelmed the whole family felt after the fire, and how comforting it was to be met by volunteers with the American Red Cross, “they met us at our level of chaos and explained to us what to expect, a list of places to call and things we needed to do next” 

Late that night, Elizabeth recalls, how grateful they were to have the basic items the Red Cross has provided, “They gave us a kit that had all the accessories like shampoo, toothbrush, deodorant, shaving cream. They thought of it all.”  Adding that the Red Cross even provided medications, something she didn’t think of and that members of her family were going to need, “the Red Cross connected us with a nurse and helped us get prescriptions by the next day free of charge.”

Elizabeth and Jose play with their two youngest sons at their temporary home

After living in a hotel for a month, Elizabeth and her family relocated to a temporary home while theirs is being rebuilt, which may take at least a year. As our conversation was coming to an end, Elizabeth reminds us once more about how crucial it was for the family to have the comfort and support of the Red Cross, “they called and checked on us to make sure that emotionally we were still doing ok. How we were settling in, and to let us know all the resources that were available to us.”

You can take two easy steps to protect your home and loved ones from a fire: get a smoke alarm and create a fire escape plan. Having a working smoke alarm cuts the risk of dying in a home fire in half. Find more about home fire preparedness here.

Click here to find out more about volunteering opportunities with the American Red Cross.

Written by Isis Chaverri, Regional Marketing & Communications Manager