Coordinating the Response: Laura Templeton

Laura Templeton is a volunteer for the American Red Cross in the South Central Illinois chapter.

Laura started volunteering with the Red Cross in November 2009 and became a duty officer on the disaster response team, a couple of years later.

Duty officers play a key role in our disaster response operations. Laura enjoys coordinating the response after a disaster.

“I like speaking with the first responders and verifying the information, getting a description of the damage, then calling the volunteer responders. It’s gratifying to be able to coordinate the whole thing and just be able to get assistance to our clients. I feel passionate about it.”
-Laura Templeton

Laura adds that facilitating canteen requests for firefighters and other first responders during disaster response situations is something she enjoys doing, as part of her duty officer role.

90% of the Red Cross workforce are volunteers. To join Laura as a duty officer, or to find another opportunity with us, visit redcross.org/volunteer and browse the volunteer opportunities.

As for activities in her free time, Laura enjoys hiking and traveling, but more than that, “I love interacting with friends and going out for a cup of coffee. That’s my favorite thing,” she says.

Thank you, Laura for all you do!

Written by Illinois Region Communications Manager Brian Williamsen