Celebrating Black History Month: Employee Spotlight on Tia Jackson

Tia Jackson is a business operations specialist and started working for us as an executive assistant in 2016. In her current role, she manages operations at American Red Cross facilities in Peoria, Bloomington, Springfield and Decatur and she is responsible for making sure facility needs are met.

“I like being able to help the Red Cross and people who are working in the buildings and it makes me feel good when someone tells me a facility is clean and in good condition,” she said.

Part of Tia’s role is recruiting, training and working with volunteers. She is quick to compliment them for being great partners in what she does on a daily basis.

“Volunteers are very helpful to me, because they can be my eyes and ears in the buildings when things need to be fixed. It’s satisfying when volunteers feel they can come to me and talk about any issues they’re having and talk about their accomplishments. It’s great when the team and I can get together and work through things and talk about fun things, too,” she said.

Five years after starting here, Tia says she enjoys her role and is looking forward to what the future holds.

“Business Operations is a great team and it’s amazing working for the Red Cross,” she said.

Tia lives in the Peoria area with her family and loves to travel. Her favorite travel memory is from a trip to Mexico, when her husband proposed to her.

You might find Tia wearing green and gold, because she is an avid Green Bay Packers fan – a team she roots for in honor of her uncle, who was a lifelong fan.

Thank you, Tia for all you do!

Written by Illinois Region Communications Manager Brian Williamsen

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